Frequently Asked Questions
Everything you need to know about your Protein.com UK order.
How long does shipping take within the UK?
We offer standard delivery within 3-5 working days and express next-day delivery for orders placed before 2 PM GMT.
What is your return policy for fashion items?
You can return any unworn items with original tags attached within 30 days of purchase for a full refund or exchange.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring according to our diagrams to ensure the perfect fit for our UK-standard sizing.
Which payment methods do you accept?
We accept all major credit and debit cards, PayPal, Apple Pay, and interest-free installment options through Klarna and Clearpay.
Can I track my order after it has been shipped?
Yes, once your order leaves our warehouse, you will receive an email with a tracking link to follow your parcel's journey.
Are your materials sustainably sourced?
We are committed to ethical fashion. Over 60% of our current collection is made from organic cotton or recycled polyester, as noted in the product descriptions.